Reference

How qs111 Handles Your Personal Data

This privacy policy explains exactly what data qs111 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby.

Account data protectedbKash, Nagad, Rocket payment data handled with careNo third-party data sellingYou can request your data anytimeBangladesh-region eligible users only
qs111 How qs111 Handles Your Personal Data
HOW WE PROTECT DATA

Our Approach to Data Security and Your Rights

We apply technical safeguards — including SSL encryption on all account pages and payment flows — to protect the data you share with us. Payment credentials for bKash, Nagad and Rocket are never stored in plain text on our servers. Your rights over your own data and the extent of those rights depend on your local law and the eligible region you are accessing from.

Encryption on All Flows

Every account login, deposit form and withdrawal request runs over SSL. Your bKash or Nagad payment reference is encrypted in transit and never logged in a readable format.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your lobby filters. You can clear or block cookies in your browser settings at any time, though some features may be affected.

Data Retention Windows

Active account data is held while your account is open. After closure, we retain only what applicable rules for eligible regions require, then delete or anonymise the rest within the stated window.

Right to Access and Correct

You can request a copy of the data we hold on your account or ask us to correct inaccurate details. Submit your request through live chat or account settings — we verify your identity first.

DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

If you want to access, correct or delete your personal data, or if you have any question about how we handle your information, you can reach our support team through the channels below. We aim to respond to all data-related requests within a reasonable period. Have your registered phone number or email ready so we can verify your identity before processing any request.

Live Chat Open the chat widget in the lobby footer. It connects you directly to the support team who can log your data request and confirm receipt on the spot.
Email Support Send your data access or deletion request to our support email. Include your registered account details so the team can verify you before actioning the request.
Account Settings Log in, go to Account Settings, and use the Privacy section to download a copy of your stored profile data or to submit an update request directly from your dashboard.

Common Questions About Your Privacy on qs111

These are the questions we hear most often about how your personal data is handled. If your question is not here, reach us through live chat or the email channel listed above.

We collect your name, email, phone number and the mobile wallet details you link for bKash, Nagad or Rocket deposits. Device and session data is also logged for security purposes.

Payment details are shared only with the processing network needed to complete your transaction — for example, the bKash or Nagad gateway. We do not share them with advertisers or unrelated third parties.

Log in and visit Account Settings, then the Privacy section, to download your profile data. You can also submit a request via live chat or email — we verify your identity before sending anything.

Yes. Send a deletion request through live chat or email with your registered account details. We will remove your data after the minimum retention period required for your eligible region has passed.

Retention depends on the rules applicable to eligible regions. Once the required window closes, we delete or anonymise your data. We do not keep it longer than necessary.

Eligibility to use qs111 and the rights available to you under this policy depend on your local law and the region you are accessing from. Check whether access is permitted under Bangladesh law before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.